This query has been multiple times by our clients and prospects who are planning  to also use Zoho CRM for sending transactional emails to their customer. This currently is also not possible using Zoho Campaigns or Zoho Marketing Hub. 

Zoho is also releasing a product called Zoho Transmail for transactional mails similar to SendGrid or MailChimp. Currently they are in beta version

These email templates  from the CRM are triggered using the "Send Email" option on the various modules for which they are created for. The email templates only allow the dynamic data placeholders from the Modules and the Related Modules  for  Eg a Deal is also related to Contact and an Account. There

It is also very important to note that, for a transactional email to be fired , the data which needs to be sent has to be pushed programatically .

Create the necessary Fields or Columns in the Modules to hold the transactional data and create an email template using those fields.

Currently there is a solution to fire an Zoho CRM email template through deluge  using Zoho Flow  [ Solution Link ]

What is a Remote Access Software?

Remote access software allows MSPs and IT technicians to effortlessly access and manage unattended remote computers. The remote support sessions enable you to connect anyone located anywhere without any prior installation. on-demand or attended remote support is a must-have for you if you're an MSP or Customer Support Technician. 

Zoho Assist

It is a remote access software that empowers outstanding IT support. Zoho Assist will let you troubleshoot easily with no hassles and no clutters. Zoho Assist is cloud-based remote support and remote access software that helps you support customers from a distance through web-based, on-demand remote support sessions. You can easily set up unattended remote access and manage remote PCs, laptops, mobile devices, and servers effortlessly.

Email is the most trusted and reliable format of communication. When it comes to the world of business communication email has always been inevitable, as it helps in increases the validity and authenticity of your company's communication. A business email address gives your brand visibility, credibility and helps you gain your customers trust and confidence. 

What you need to create your business email address?

You will need to have domain name and a website to create a free business email address. After that, you will need an email service provider to handle your business emails.

Why to choose Zoho as your email service provider?

Zoho mail is not just an inbox—it's much more than that.

Zoho mail is tailor-made with enhanced collaboration features for your organization's communication needs.

Zoho Mail helps you get a business email address, which provides you secure and powerful Inbox. Your email address determines your online identity. 

Here are some amazing features that make Zoho mail as extraordinary email service provider-

• Get custom domain-based email addresses for all your employees and set up email groups for different departments.
  
• Zoho Mail constantly gives you the best email experience possible, keeping your data secure has always been a priority to it.
• Zoho technical support experts are always available to help you out, whether by email or over the phone.
• Migrating emails from your previous email service is easy and hassle-free.
  
• Zoho Mail provides you with an integrated calendar, contacts, tasks, notes, and bookmarks right within your inbox.
  
• Collaborate with your team and make announcements, assign tasks, create events, or share notes with your teammates. Like, comment, or share—do it social-media style with Streams.
• Having all your attachments organized by type, in one spot. Preview, share, upload to the cloud, or send it again.
  
• Share drafts to get your email reviewed before you send it.
  
•  Share entire folders to discuss or delegate many emails at once.
  
• Set up filters or rules to automatically organize your emails.
  
• Find anything in your mailbox, from even the tiniest detail you may remember about them, with Zoho Mail's new Advanced Search.
  
• Set an Out of Office response to let contacts know you're unavailable while you're on that holiday cruise.
  
• Add an email signature with your company’s logo and links to your website, so  your emails look professional.
  
• Super Admins and Admins can add, remove, or view the access level of every user, and set up email aliases and reset passwords for email accounts.
  
• Create group email accounts for specific teams, then assign users as moderators or members.
  
• Create GDPR-compliant email policies, control the organization's receiving and sending parameters, and keep everything monitored with audit logs.
  
• Protect your company’s data with two-factor authentication and ensure your users have more secure access to their accounts.
  
• Navigate your mailbox easily with integrated apps that help organize and view your events, tasks, notes, contacts, and bookmarks in a consolidated view inside your mailbox.
  
• Perform actions right from your inbox in other Zoho apps like Zoho CRM, Creator, Projects, and Docs through integrations with Zoho Mail.
  
• Connect Zoho Mail with over 750+ third-party apps and create personalized workflows through our integration with Zapier.
• Stay connected with Zoho Mail apps for Apple and Android devices.
  

Zoho Recruit handles everything for you, right from sourcing and tracking candidates to hiring them. But for those of you who do not have the time to stay glued to your desktops all the time, Zoho Recruit will never give you chance to miss out on a qualified candidate again.

 Zoho Recruit in mobile!!!  Know why should you try it in mobile as well?

1. Be it scheduling interviews, tasks, events, or calls, you can do it all right from your home screen effortlessly without the pain of navigating in and out of the app!
2. To make sure that you don’t miss out on any of the details that you gather, switch to the Job Openings tab, start filling in forms, and save them!
3. Associate candidates with the right openings available in your portal based on their field experience and skillsets, making it easier for both the parties.
4. Keeping all your candidates in the loop is no joke! We have a built-in SMS and email platform, so you can always keep your candidates posted on what’s going on. Bonus? You can either choose to send an SMS via native apps in your device or use integrated vendors.
5. Update the status of interviews, candidates, and job openings, so that you can see what stage they are in with just a glance. So, you can save yourself from all the closing and opening of profiles and job openings every now and then, as it is the least fun game ever!
6. Evaluate candidates and rate them in our app, so you don’t have to keep track of a million paper records to filter out selected candidates!
7. You can leave notes in every tab you navigate to within our app! So you’ll never be left clueless and you’ll always be in the loop. You can always come back, and easily refer to the factors that you considered for a particular aspect before.
8. Get prompt reminders for upcoming events and tasks by syncing the app with your device’s built-in calendar. Stay on top of your schedules, and never miss out!
9. Have a bunch of contacts that you had previously collected? Import them from your phone book straight into the app at any time with just a click!
10. Lastly, we have a powerful search bar that will help you find and pull even the smallest detail from all the modules across the app without having to switch screens.

PCMag—one of the leading online tech magazines—has named Zoho CRM the winner of their 2019 Business Choice Awards for CRM. The award comes after PCMag also named Zoho the 2019 Editor’s Choice CRM. 

Zoho CRM received the highest overall satisfaction rating (7.4) and achieved the rare distinction of being the only brand to get a positive Net Promoter Score (NPS)  among all the other vendors in contention. 

 “The Editors’ Choice pick for CRM now gets to share the Business Choice pick from readers. Its mobile efforts have certainly paid off, as have Zoho’s integration with email and social networks. Readers rated it the best for reliability, lead capturing, custom reports, and workflow—a sweep of all the categories that matter when you’re working in the field.“

–PCMag, on what made Zoho CRM stand out from the competition.

With Zoho now offering more than 45+ applications to fit into the needs of most of the enterprises and these applications covering most of the standard business processes, there was always a need to develop custom applications or integrate other third party systems to exchange data. 

While it made sense to develop those applications and host on an external infrastructure for eg. an outbound calling application developed using VueJS , well integrated within the Zoho extensions and widgets ecosystem, still these applications have to be managed separately.