Nexivo - Zoho's Favourite Partner - Blog #Zoho CRM IntegrationNexivo - Zoho's Favourite Partner - Blog #Zoho CRM Integrationhttps://www.nexivo.co.in/blogs/tag/zoho-crm-integrationFri, 20 Feb 2026 12:21:12 -0800http://zoho.com/sites/<![CDATA[Zoho & Whatsapp API Integration ]]>https://www.nexivo.co.in/blogs/post/Zoho-Whatsapp-IntegrationMultichannel customer service doesn't completely serve its purpose until you support customers in channels that are most convenient to them. It makes ]]>

Dont miss your customers whatsapp messages now

zoho whatsapp api integration
Zoho whatsapp api integration

Multichannel customer service doesn't completely serve its purpose until you support customers in channels that are most convenient to them. It makes the customer's life easier when getting an issue resolved is just as simple and quick as talking to a friend.

With over 2 billion users worldwide, WhatsApp is the most common channel of communication around the world. This integration empowers you to provide live support through WhatsApp, right from within Zoho Desk.

When customers message your business on WhatsApp, your agents can choose conversations and respond to them without leaving their help desk. Agents can reply to customers, send attachments and resolve issues, all in real-time. Zoho Desk helps you keep track of these conversations by logging them as tickets.

Are you looking to integrate you Zoho applications with whatsapp business api? . We can help you . Please email your business requirement on sales@nexivo.co.in

Know more about Whatsapp API
]]>Sat, 07 Mar 2020 00:36:31 +0530<![CDATA[Zoho CRM: Winner of PCMag's Business Choice Awards 2019]]>https://www.nexivo.co.in/blogs/post/Zoho-CRM-Winner-of-PCMag-s-Business-Choice-Awards-2019

Zoho CRM that all your business need

PCMag—one of the leading online tech magazines—has named Zoho CRM the winner of their 2019 Business Choice Awards for CRM. The award comes after PCMag also named Zoho the 2019 Editor’s Choice CRM. 

Zoho CRM received the highest overall satisfaction rating (7.4) and achieved the rare distinction of being the only brand to get a positive Net Promoter Score (NPS)  among all the other vendors in contention. 

 “The Editors’ Choice pick for CRM now gets to share the Business Choice pick from readers. Its mobile efforts have certainly paid off, as have Zoho’s integration with email and social networks. Readers rated it the best for reliability, lead capturing, custom reports, and workflow—a sweep of all the categories that matter when you’re working in the field.“

–PCMag, on what made Zoho CRM stand out from the competition.

 Here are a few highlights from the survey results-

  • Zoho was the most recommended CRM software by the respondents of the PCMag survey with a score of 8.0, comfortably beating out Salesforce and other top CRM vendors. by the respondents of the PCMag survey with a score of 8.0, comfortably beating out Salesforce and other top CRM vendors.
  • Zoho CRM also scored 8.0 or higher in categories like Reliability, Email Provider Integration, Lead Capturing, Email Tracking, and Social Media Integration. No other vendor managed to get a score of more than 8.0 in any of these categories.
  • Zoho CRM’s highly-rated iOS and Android mobile apps received the maximum score of 8.5, with Salesforce and Microsoft Dynamics sharing the distant second place with a score of 6.6, closely followed by Oracle with 6.5.
  • Zoho CRM’s transparent pricing and unbeatable value were well-received by the respondents, making it the top choice with a score of 8.2, followed by Microsoft Dynamics at 6.4 and NetSuite at 6.0.
We can clearly say that Zoho CRM is a world-class CRM for all business types. Nexivo provides the best integration and implementation services for Zoho Real Estate CRM, Zoho Life Science CRM, Zoho Financial Services CRM and CRM for all other business types.
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