Assured Property
Company Portfolio
Company Name
Assure Property
Industry Verticle
Real Estate
Location
Hyderabad
Zoho Products Assured Property Uses
50%
Increase in customer engagement
40%
Improvisation in sales management
0%
losing lead
42%
lead increment
Executive Summary:
Assured Property Private Limited (www.assuredproperty.in) is a real estate startup company located in Hyderabad, Telangana which provides guaranteed assurance to real estate / property investors. Property buyers get online access to “verified and valued” properties that come with "Assured returns and promise of future growth" backed by a guaranteed promise. They wanted to develop a platform which can handle management of various properties, finances, customer acquisition, billing and support operations including marketing functions.
After understanding the start-up's needs and the various business processes, Nexivo's experts came up with a Hybrid Solution PHP Website for Property Search with Zoho One as the back end for implementing most of the business processes including CRM, Workflows, Customer Support. In this solution, Zoho sites was also used implement landing pages with integration with CRM for the initial lead generation
Introduction:
As a online real estate portal the first challenge for them to build a beautiful, attractive, user-friendly and easily navigated website, which will be the prime source for their business growth. Also it was also important that, they wanted a strong back end solution within 3 months time to seamlessly all the business workflows for the needs of real estate functions which are generally more complex in nature.
The Business:
The Startup is based out in Hyderabad, India with a Leadership team which is more than 20 years of experience in the real estate domain. The management team has diversified investment portfolios in F& B Industry, Food Delivery & Catering for Corporates.
The Challenges:
● Developing an attractive, responsive, user-friendly platform was their primary need but they very specifically needed a platform with a robust strong business
process workflow system to manage Customer acquisitions, customer support operations and financial including marketing requirements.
● They were facing huge challenges in managing the information related to properties which has been dynamically changing on market conditions eg Price,
availability, Loans etc. This information has very critical and needed to be managed in a well defined process flow
● They were also looking at Social media management and building their brand presence, live chat with customers, collecting and storing their information to
manage customer life cycles
Finding a solution:
Assured property property was very clearly looking at a very robust solution within a specific Go to market timelines. While Nexivo was mandated to develop the entire solution in a customised manner, the consultants clearly laid down a hybrid development strategy using Zoho Platform. After a demonstration of the capabilities of Zoho platform and the potential for scalability of the platform withou impacting the existing operations , the customer saw immense potential in adopting Zoho One Platform with the help of our expertise .
Implementation and Result:
Nexivo developed their initial property website using Zoho sites application with a direct integration with Sales IQ, Live Chat and Zoho CRM for Assured property. Zoho social made easy for them to handle all their social media channels, schedule unlimited posts, monitor keywords, and collaborate with their team—all from a single dashboard.
We developed data management using Zoho creator to manage the property listing and also make it easy to access them from mobile phone. Using Zoho SalesIQ they can easily track the website visitors, live chat with customers and insights on the analytic.
Zoho Forms with configure email alerts, and ability to efficiently manage the data with integrated apps made the business to handle more easily.
Result : They were able to manage the customer acquisition and sales process very easily using the Zoho Platform. A clear and well-defined workflow process helped the company to manage the entire operations with a team of 5 members who were servicing at least 20-30 customers on a daily basis. This was a 100% increase in their customer servicing capabilities. This was a huge productivity gain for a startup
Executive Summary:
Assured Property Private Limited (www.assuredproperty.in) is a real estate startup company located in Hyderabad, Telangana which provides guaranteed assurance to real estate / property investors. Property buyers get online access to “verified and valued” properties that come with "Assured returns and promise of future growth"
backed by a guaranteed promise. They wanted to develop a platform which can handle management of various properties, finances, customer acquisition, billing and support operations including marketing functions.
After understanding the start-up's needs and the various business processes, Nexivo's experts came up with a Hybrid Solution PHP Website for Property Search with Zoho One as the back end for implementing most of the business processes including CRM, Workflows, Customer Support. In this solution, Zoho sites was also used implement landing pages with integration with CRM for the initial lead generation .
What would you say publicly about Zoho?
"Zoho's solution has helped our startup to minimise the time to Go To Market to
launch our Real Estate startup in a span of 3 months time. A robust business
workflow platform which is reliable, scalable, secure and affordable for any small
business"
Mr Yashwant Reddy, Founder, Assured Property Private Limited
